Cookie Policy
Introduction
This Cookie Policy explains how Planex Solutions (“we”, “our”, “us”, or “the Company”) uses cookies and similar technologies when you visit our website (www.planexsolutions.co.uk). By using our website, you consent to the use of cookies in accordance with this Cookie Policy.
We use cookies to enhance your experience on our website, analyse our website performance, and provide personalised content where applicable. This policy provides you with clear information about the cookies we use, their purpose, and how you can control them.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognise your device and remember certain information about your visit, such as your preferences and actions on the site.
Cookies are widely used to make websites work more efficiently, provide analytics information to website owners, and allow for personalised experiences. They cannot access other information on your device.
Types of Cookies We Use
We use the following types of cookies on our website:
Essential Cookies (Strictly Necessary)
These cookies are essential for the operation of our website and enable you to navigate our site and use its features. Without these cookies, certain services you have asked for cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you’ve been on the internet.
Examples of essential cookies we use:
- Session cookies for managing user sessions
- Security cookies for detecting authentication attempts
- Load balancing cookies for server management
Functional Cookies
These cookies allow our website to remember choices you make and provide enhanced, more personal features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.
Examples of functional cookies we use:
- Remembering your preferences and settings
- Remembering if you’ve filled in a survey
- Enhancing your experience by remembering your details
Analytical/Performance Cookies
These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. All information these cookies collect is aggregated and anonymous. It is only used to improve how our website works.
Examples of analytical cookies we use:
- Google Analytics cookies to collect information about how visitors use our site
- Cookies that measure the effectiveness of our advertising campaigns
- Cookies that help us understand user behaviour on our site
Marketing/Targeting Cookies
These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Examples of marketing cookies we use:
- Cookies used to deliver advertising relevant to your interests
- Cookies used to limit the number of times you see an advertisement
- Cookies used to measure the effectiveness of advertising campaigns
Third-Party Cookies
Some cookies may be set by third parties when you visit our website. These third parties may collect information about your online activities over time and across different websites. We do not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
Third parties that may set cookies when you visit our site include:
- Google (Analytics and Advertising)
- Social media platforms if you use their sharing buttons
- Video platforms if we embed videos from services like YouTube or Vimeo
Cookie Duration
Cookies can remain on your device for varying lengths of time depending on their purpose:
- Session Cookies: These cookies are temporary and are deleted when you close your browser.
- Persistent Cookies: These remain on your device for a set period or until you delete them manually.
Your Cookie Choices
When you first visit our website, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies. You can change your cookie preferences at any time by clicking on the “Cookie Settings” link in the footer of our website.
Most web browsers also allow some control of cookies through browser settings. You can set your browser to:
- Accept all cookies
- Reject all cookies
- Notify you when a cookie is set
- Delete cookies after each browsing session
Please note that restricting cookies may impact your experience of our website and limit the functionality we can provide.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org or www.aboutcookies.org.
Changes to Our Cookie Policy
We may update this Cookie Policy from time to time in response to changing legal, technical, or business developments. When we update our Cookie Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
You can see when this Cookie Policy was last updated by checking the “last updated” date displayed at the end of this Cookie Policy.
How to Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: office@planexsolutions.co.uk
Telephone: + 020 3286 895
Last Updated: May 2025